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About Sales Q&A
Could you tell me what differences between MASK and OTP standardized product have while making the form?
Could you tell me what materials need to be offered in terms of taking the place of burning OTP?
Could you tell me that burning OTP can use other companies programmers to burn and record devices while recording OTP products?
Could you tell me the lead-time of taking the place of burning OTP probably? Is there restriction in quantity (MOQ)? How much is it?
Could you tell me that OTP products can type MARK that the customer required?

About FAE Q&A
For MDT90P01 why does not have IMD100 V2.64 version ?
What kinds of programmers does MDT have recently?
What the latest firmware versions do those programmers support?
How to do when the user suffers technical problems or customer action?
Describing the ICE series of MDT.

Could you tell me what differences between MASK and OTP standardized product have while making the form?
A: MASK products
a. Make the restriction of the minimum order amount (MOQ ) occasionally only
b. Hand in for about one month
c. The customer needs to accept about 10% of quantity differences
d. Need to offer the procedure code, INFORMATION SHEET filled in
B.OTP products
a. No restriction of minimum order amount, but there is too few quantity needs to be paid the freight charges for itself by the customer
b. There is stock enough, the ones that received the order can produce the goods every other day; Except for stock, need to hand in for about 8~10 days.

Could you tell me what materials need to be offered in terms of taking the place of burning OTP?
Need program code and fill in INFORMATION SHEET with type no., then give both of them together to the sales that is responsible for this business.

Could you tell me that burning OTP can use other companies programmers to burn and record devices while recording OTP products?
Burning and recording MDT OTP device that must use MDT programmer to manufacture, or the customer offers their own programer after authentication of testing of our FAE department first, then can do burn and record device by themselves; otherwise, there is something wrong appeared after burning and recording, our company will not accept to be any customer action anymore.


Could you tell me the lead-time of taking the place of burning OTP probably? Is there restriction in quantity (MOQ)? How much is it?
The quantity must be no less than 15K (MOQ). Sample lead-time is about 3~5 days. After the sample confirmed by customer, to the lead-time of general quantity can be about 3~5 days, but please note the lead-time will be affected by how many the quantity of order. By the way, taking the place of burning OTP needs to charge more expenses separately.


Could you tell me that OTP products can type MARK that the customer required?
All right, but there is regulation of MOQ, please consult with the sales of our company again




For MDT90P01 why does not have IMD100 V2.64 version ?
For MDT90P01 in connection with to amend please contact with MDT company.

What kinds of programmers does MDT have recently?
MDT developed by itself.
1.WMD011---can program whole series of MDT IC (connect with computer ONLY)
2.WMD021---can program whole series of MDT IC(connect with computer and COPY 1 to 2)
3.WMD021A--can program whole series of MDT IC(connect with computer and COPY 1 to 2)
4.WMD021AU-can program whole series of MDT IC(connect with computer and COPY 1 to 2)

ALL-11
1.ALL-11 (PII, PIII)--- can program whole series of MDT IC (connect with computer ONLY)(Now it is renewing and tesesting.)

What the latest firmware versions do those programmers support?
WMD011—software MDTwriter.EXE(Ver2.68), firmware 3.23 version,will not add any new service in future.
WMD021—software MDTWriter.EXE(Ver2.70), firmware-Ver3.39 version,Slave-Ver2.22 Version.
WMD021A-software MDTWriter.EXE(Ver2.70), firmware-Ver3.39 version,Slave-Ver2.22 Version.
WMD021AU-software MDTWriter.EXE(Ver2.70), firmware-Ver3.39 version,Slave-Ver2.22 Version
ALL-11(PII,PIII)---Now is renewing and testing.

How to do when the user suffers technical problems or customer action?
1.Please check where the problem is from and how the situation is, and then inquire to MDT’s relative members. If you can describe the problem more in detail, the solution will come out more soon.
2.Inquiring MDT’s sales and engineers by situation.
3.If the problem can not be solved by answer, please follow the customer action procedure to give MDT’s sales with relative information and products, then relative members will proceed analysis handling.

Describing the ICE series of MDT.
MDT’s ICE series has been divided into eight parts—IMD100-1 / IMD100-2 / IMD100-3 /IMD100-4 /IMD100-11 /IMD100-13 / IMD100-14 /IMD100-15

Eight of them can use MDT’s devices are respectively applied as follows:

IMD100-1—MDT2005 / 2010 / 2020 / 2030 / 10P05 / 10P10 / 10P20 / 10P22 / 10P23 / 10P41 /10P55 / 10P56

IMD100-2—MDT2051 / 10P61

IMD100-3—MDT10P62 / 10P621 / 10P64 / 10P65 / 10P651 / 10P72 / 10P721 / 10P73 / 10P74

IMD100-4—MDT13P02 / 13P11

IMD100-11—1005 / 2005/ 10P05, 1010 / 2010 / 10P10 , 1030 / 2030, 10C22 / 10P22 , 10C23 / 10P23 , 1051 / 2051 , 10C61 / 10P61 , 1020 / 2020 / 10P20 , 10C41 / 10P41 ,10P43 , 10P55B1~B4

IMD100-13—10C62 / 10P62 , 10C621 / 10P621 , 10C72 / 10P72 , 10C721 / 10P721 , 10P73 , 10P712 / 10P716 , 10P64 , 10P65 , 10P651 , 10P74

IMD100-14—MDT13P02 / 13P11

IMD100-15—MDT10P57A1~A2 / 10P7212


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